Tag: phishing

Stay Safe Online – Scam emails that are after your passwords

Stay Safe Online – Scam emails that are after your passwords

Stay Safe Online – Two scam emails to watch out for

Cyber security alert – warning to all businesses – there is a phishing email going around which appears to come from:

[email protected](yourcompanyname).uk

“We are currently developing Cyber Security and Phishing Awareness training packages to be provided to the whole company. The aim of the training is to raise awareness amongst our employees regarding current Cyber threats, social engineering attacks and other forms of malicious hacking.

Once completed we hope to have a stronger response to Cyber threats, company-wide. This training will provide ongoing assurance to our Partners and Stakeholders; as well as our current client base. Please could you follow the link below so that we can prepare your Cyber Security Training package for you and once it has been prepared you will receive an email after 72 hours with detailed instructions on how to complete the training.

The training is all done online and can be completed in under 30 minutes.

Take me to my training

Many thanks,

IT Support ”

And it will have your company name and address at the bottom of the email – so, it looks really authentic.  If anyone in your organisation has clicked on the link and input credentials, then they must change their password immediately and you need to check for any security breaches.

Email scam
Watch out for this scam email that appears to come from someone you know – the fraudster is hoping you will click on the link and put in your password.  (Dropbox is file sharing software.)

Subject: (Friend’s name) sent you an important document

(Friend’s name) sent you an important document via Dropbox

Access Document

Click on the Access Document to find the attached document for your expedited option.

Thank you
(Friend’s name)

What to do – just delete the email – but let your friend know that their email has been compromised and they need to change their email password immediately.  If you have accidentally clicked on the link and put in your password – ring us 01948 840102

Sign up here for Which? Scam alerts direct to your inbox:


Find details of recent scams here: www.actionfraud.police.uk and on our Facebook page:
Rainford-it-stay safe online.

Rainford-IT are part of Strawberry Fields – Nominet Channel partners and Cisco network partners.  We register and renew domain names. We manage our own servers, email, IT and website hosting.  We can fix most hardware – Macs as well as Windows – desktops and laptops.    It’s a family business and we provide a personal service.

Published in the December edition of the Whitchurch Gossip


Stay Safe Online – Internet Banking and Mobile Apps

Stay Safe Online – Internet Banking and Mobile Apps

Stay Safe Online – Internet Banking and Mobile Apps. Your mobile phone is now one of the safest ways to pay for things and to access online banking. You can also use it for two factor authentication which makes your online access safer.

Stay Safe Online – Holiday Scams

Stay Safe Online – Holiday Scams

Holiday Scams

With the collapse of Thomas Cook and Flybe, as well as holidays cancelled due to Coronavirus restrictions, lots of people have applied for refunds for cancelled holidays.  Criminals are sending phishing emails, making scam phone calls and fake adverts offering refunds from airlines and travel companies.  Scams include links to fake websites that steal personal information and can install malware.  Criminals offer immediate payment of refunds into your bank account.  Once your bank details have been shared with the criminal, they have access to your money.

Criminals are taking advantage of demand for ‘staycations’ in the UK this summer, by advertising fake listings for holidays – and for caravans and motorhomes.  Criminals take deposits for holidays that don’t exist – and advertise caravans and motorhomes on auction sites.

Fraudsters are also very good at imitating organisations – they are expert at designing websites that look professional using photos of items that don’t exist – they can be very convincing – website names with subtle differences in the URL – fake social media accounts that look and sound like real ones.  Be alert and remember:

If an offer sounds too good to be true – it most probably is.

Research sellers and read reviews.

Never assume an email or call is from who they say they are.  Ring the company back on a number you know is correct.

Don’t click on any links or attachments in emails or social media posts.

Always access the website you are purchasing from by typing it into Google (we recommend entering it into the search bar in case you make a typing error – and you will get Google’s top choice)

Pay via PayPal or Credit Card – never by bank transfer

Another warning:  Just recently fraudsters have been requesting payment via PayPal. The PayPal invoice then fails to arrive, and the buyer is contacted by someone pretending to be from PayPal with a reference number and bank account details for payment to be made into. In effect, making the payment by bank transfer, not PayPal, so there is no guarantee of delivery and no protection – the goods never arrive and the buyer has no recourse – through Paypal or their credit card company.


#staysafe #staysafeonline

If in doubt – ring us 01948 840102 – advice is free.




Staying Safe Online from Cybercrime

Staying Safe Online from Cybercrime

Staying Safe Online from Cybercrime

Cybercrime (or computer crime) is a fast-growing area of crime that affects home computers as well as businesses. Here are some things to watch out for:

Malware is a term used to refer to a variety of forms of intrusive software that can install programs onto your computer and extract information that can be used in scams – like genuine sounding telephone calls – using information they got from your computer (or online).  If anyone rings you and tells you there is something wrong with your computer, it’s most likely a scam, no-one can access your computer without your permission – it’s illegal – if you are worried ring us, advice is free.

Watch out for this current telephone scam.  Fibre-optic broadband is being rolled out across Shropshire.  If someone ‘from BT’ rings and tells you that your new broadband is now working perfectly but you are due a refund because of poor service in the past – this is a scam.  They then ask for your bank details so they can pay you – but take money OUT of your account.   Never give your bank details to someone you don’t know.  Fortunately, in this instance, the person concerned paid via Paypal and was therefore able to get a refund, the scam was reported and the bank recommended she get her computer checked for viruses. We have now scanned her computer, removed fake programs (that windows recognise but are spyware), installed a free anti-virus program and she is now safe to use her new fibre-optic fast broadband.

Premium Rate Telephone Numbers The Royal Society for the Prevention of Cruelty to Animals (RSPCA) is warning the public about rogue websites advertising fake premium rate numbers for their cruelty line.  Numbers beginning ‘09’ can charge up to £3.60 per minute and up to £6 per call.  You can check call rates on: www.gov.uk/call-charges

The most common scams are phishing scams in an email posing as a government official with a fake link that loads a virus onto your computer.  Official sources like the tax office or your bank – will never ask you to disclose personal information like passwords or pin numbers by email or phone.  Scam emails include telling you about a tax refund, a court case, a prize you have won.  Don’t open the email or click on any links or attachments.  Even if it’s someone you know it could still be a virus, you can read the email without opening it.

Windows XP is out of date and the firewalls no longer offer any protection online leaving computers wide open to viruses.  We had a serious problem recently with a client who turned his computer on one morning and all his data had disappeared – which necessitated specialist data recovery.  If you’re still running a computer on Windows XP you need to upgrade it – the earliest protected edition is Windows Vista.

Social media  Be wary when using Facebook – if something looks like it hasn’t been sent by your friend – it probably hasn’t – and their account has been hacked – so don’t click on it.  Currently there are fake videos and photos being sent via Facebook – don’t open anything you are not sure of.

Beware of look-alike websites that seem like a quick and easy way to register for things but charge a fee when the services they purport to be offering are actually free.  Examples are the Blue Badge disability scheme (which is a scam – obtaining a genuine blue badge is a lengthy process), the telephone preference service and the mailing preference service.

www.tpsonline.org.uk  is the correct website to register to reduce unsolicited phone calls.

and www.mpsonline.org.uk is the correct website to register to stop unwanted post .

You can find out more information on current scams and things to watch out for at www.actionfraud.police.uk

this article will be published in the December 2017 edition of the Whitchurch Gossip