Author: Dane

I have had my own IT company for over 8 years doing a lot of local work for communities and buisness' I am specifically focused on protecting people from cyber crime and digital marketing. The internet and technology are my comfort zone.

Stay Safe Online May 2019

Stay Safe Online

Find details of the latest scams on www.actionfraud.police.uk 

Fraudsters targeting online gamers

Alert: Cyber criminals send victims their own passwords in new sextortion scam

Victims report losing over £200,000, as fraudsters claim to be from TV Licensing

This is one of the emails:

Note the email address this came from:

TVLicensing™<[email protected]> <[email protected]>

whereas emails from the official authority are from [email protected]

I also received a scam email at the time that my licence was due for renewal from TV-License <[email protected]> asking me to renew at tv-license.co.uk/useragreement.php?id

Beware also of look-alike websites that offer official services – TVlicensing.co.uk have had so many complaints that they have posted this notice on their website:

We do not endorse Licence Plus (licenceplus.co.uk) or any sites offering TV Licensing services. There is no link between any of these sites and the official TV Licensing website: www.tvlicensing.co.uk.Licence Plus may charge you an additional fee for buying a TV Licence or changing your details. These are services that we provide for free.Some customers have reported to us that Licence Plus does not always carry out the service they promised, or there is a delay in doing so.

Rainford-IT are part of Strawberry Fields – Nominet Channel partners and Cisco network partners.  We manage our own servers, email, IT and website hosting.  We can fix most hardware – including I-phones and I-pads – and retrieve data.  A family business, we design and program e-commerce websites, we create videos, take professional photos, make bespoke music, write blogs, and create WordPress websites you can update yourself.  Any questions?  Ring us – advice is free.

www.rainford-it.co.uk           01948 840102

Stay safe online March 2019 fake gov websites

ImageStay Safe Online

We’ve had a few reports recently of phone calls from people pretending to be from BT – and you may well have contacted BT recently about something so automatically think they are real – until they start asking for personal information. If in doubt, take their name and phone number – check the phone number online – and ring back from a different phone (sometimes they stay on the line).

This scam email really had me worried – but I did immediately note that the address the email came from: [email protected] is nothing to do with www.gov.uk. So I searched for the phone number 0300 200 3700 on Google – and it did indeed link to www.gov.uk– BUT when I searched for the reference number I found this website::

https://myonlinesecurity.co.uk/fake-hmrc-submission-email-delivers-some-sort-of-malware/

Image

which said:

“All the alleged senders, amounts, reference numbers, Bank codes, companies, … email addresses and phone numbers mentioned in the emails are all random. Some of these companies will exist and some won’t. Don’t try to respond by phone or email, all you will do is end up with an innocent person or company who have had their details spoofed and picked at random from a long list that the bad guys have previously found. The bad guys choose companies, Government departments and organisations with subjects that are designed to entice you or alarm you into blindly opening the attachment or clicking the link in the email to see what is happening.”

Whatever you do – don’t open the attachment! And never click on any links in emails unless you are absolutely sure they are legitimate.

If you do have a problem – or are worried at all – turn off the computer and ring us – advice is free!

Rainford-IT are part of Strawberry Fields – Nominet Channel partners and Cisco network partners. We register and renew domain names. We manage our own servers, email, IT and website hosting. We can fix most hardware – including I-phones and I-pad – and recover data. We design and program e-commerce websites – or simple websites, we create videos, take professional photos, make bespoke music, write blogs, and create WordPress websites you can update yourself. It’s a family business and we provide a personal service.

Staying Safe Online Feb 2019

Staying Safe Online Feb 2019

Staying Safe Online Feb 2019

We had a phone call recently from an elderly man who said:  “We’ve just had a problem with our computer that was described in your article – your ‘stay safe online’ alarm bells rang and we’ve turned the computer off – can you fix it?”

We removed over 700 viruses from his computer, along with some malware and programs he hadn’t downloaded and didn’t know he had.  We repaired the damaged files and his computer is working perfectly now – and a lot faster without all that junk slowing it down! 

Never use Facebook to log into anything – i.e. don’t click on links from Facebook – if you are interested in a product – type in the website address yourself so you can check it is a secure site – shown by little green icon in the task bar:

If your website doesn’t have that little green icon – it needs an SSL Certificate (secure socket layer) which verifies the identity of the company that owns the website.  And, if your website has not been updated in the last year, there may also be some security issues that need attention.  Websites with outdated code are liable to be hacked – and – if this happens – your website will very likely be taken down by your hosting company until it is secure.  An SSL certificate should only cost around £50.

Another scam we heard about recently was about a website design company who took stage payments but never did any work – they never even registered the domain name for the client.  This company was based in Cornwall but had come recommended so when stage payments were requested they were paid.  When no progress was made on the website the customer became concerned, but the designer pleaded illness, and the client felt sorry for him – until she found out that other customers were being sent the same emails – and it was a complete scam.  Always check credentials properly before paying up front – better still – use a local business. 

Rainford-IT are part of Strawberry Fields – Nominet Channel partners and Cisco network partners.  We manage our own servers, email, IT and website hosting.  We can fix most hardware – including I-phones and I-pads.  We can design and program e-commerce websites – or simple websites, we create videos, take professional photos, create bespoke music, write blogs, and create WordPress websites you can update yourself.  It’s a family business and provides personal service.

Any questions?  Ring us – advice is free. You can also check out our website for the latest scams – including 22 Android apps that kill your battery life, 22 hidden tricks inside Windows 10 and a new tech support scam.

www.rainford-it.co.uk           01948 840102

Kwik Fit garages hit by computer virus – BBC News

Kwik Fit has confirmed that its computer network has been infected with malware, disrupting its ability to book in vehicle repairs and handle other customer requests.

The car service specialist began telling customers that its IT systems had gone offline on Saturday, but initially indicated the issue had been rectified the same day.

It has since told the BBC that it is still experiencing some problems.

However, it declined to elaborate.

“We first experienced some issues with a virus in our IT network during the weekend,” said a spokeswoman.

“This affected a number of our systems but in the interest of ongoing security we can’t confirm the source of the problem.

“We have been working to get our operational systems back up and running normally and while there is still some disruption, our centres are open as usual.”

Several customers have sent messages to the firm via social media to express frustration.

The company declined to discuss what the motivation for the attack might be, but said that it did not believe its customers’ records had been affected.

“We can reassure customers that we do not store any of their financial information and currently have no reason to believe that any customer data was compromised,” said a spokeswoman.

“For security reasons we are not able to say anything else.”

https://www.bbc.com/news/technology-47062480