Tag: Macs

Stay Safe Online – Mac Users – are you running out of space?

Stay Safe Online – Mac Users – are you running out of space?

Has your Mac run out of space?  Are you unable to upgrade your operating system? Are you constantly having to delete files to make more space?  Don’t despair – and don’t buy a new computer (which Apple will most likely recommend!) – they are very expensive and Macs are built to last – you don’t need new hardware – you just need more space.  We can upgrade your hard drive so it has up to 5 times the amount of space.  We back-up and restore your computer to exactly the way it was but with lots of space so you don’t have to keep stopping work.  Just give us a call 01948 840102

Current Scams
Watch out for this scam from a fake buyer (probably using someone else’s identity) on Facebook Marketplace.  We had a large item for sale and received an offer saying that the item would be collected the next day and the driver would pay cash (I should have smelled a rat then, because you only usually pay in cash if you are collecting it yourself).  However, I agreed, but then it got more complicated – UPS would be collecting the item (sounds fine) and would send me an email (by this time the scammer had my email, mobile and address).  Then came the catch, I needed to pay £83 insurance on a recharge card purchased from recharge.com.

Then I looked at the email address – not UPS at all but gmail.  (Big rat!)

When you are an honest person, it’s very hard to believe that someone will try to get money off you like this, you want to believe them, and you feel guilty going back and saying that you don’t want to go ahead.  So, I asked for more information – and his phone number.  He said he had a hearing impediment so could only message me.  When I didn’t reply, he tried to pressurize me, saying he had already paid for the delivery and he would lose money.

When I didn’t reply again, he then threatened legal action if I didn’t go ahead.

“Listen UPS informs me that it is impossible to cancer that a lawsuit may be initiated against you so I kindly ask you to do what is necessary to finalize this transaction in the best conditions”

From being delighted in getting a sale, I then felt very let down, ashamed that I hadn’t been suspicious to start with, and that I hadn’t spotted the gmail email address, angry that I had given away personal information. And disappointed that I didn’t really have a sale.

What to do if someone offers to collect something via ‘UPS’ and wants you to pay insurance?

Click on the message from the buyer, then on ‘more options’ then ‘report buyer’ as a ‘scam’ and then ‘block’.

Sign up here for Which? Scam alerts direct to your inbox:

https://campaigns.which.co.uk/scam-alert-service/

Find details of recent scams here: www.actionfraud.police.uk and on our Facebook page:
Rainford-it-stay safe online

Published in the March edition of the Whitchurch Gossip

Stay Safe Online – Scam emails that are after your passwords

Stay Safe Online – Scam emails that are after your passwords

Stay Safe Online – Two scam emails to watch out for

Cyber security alert – warning to all businesses – there is a phishing email going around which appears to come from:

[email protected](yourcompanyname).uk

“We are currently developing Cyber Security and Phishing Awareness training packages to be provided to the whole company. The aim of the training is to raise awareness amongst our employees regarding current Cyber threats, social engineering attacks and other forms of malicious hacking.

Once completed we hope to have a stronger response to Cyber threats, company-wide. This training will provide ongoing assurance to our Partners and Stakeholders; as well as our current client base. Please could you follow the link below so that we can prepare your Cyber Security Training package for you and once it has been prepared you will receive an email after 72 hours with detailed instructions on how to complete the training.

The training is all done online and can be completed in under 30 minutes.

Take me to my training

Many thanks,

IT Support ”

And it will have your company name and address at the bottom of the email – so, it looks really authentic.  If anyone in your organisation has clicked on the link and input credentials, then they must change their password immediately and you need to check for any security breaches.

Email scam
Watch out for this scam email that appears to come from someone you know – the fraudster is hoping you will click on the link and put in your password.  (Dropbox is file sharing software.)

Subject: (Friend’s name) sent you an important document

(Friend’s name) sent you an important document via Dropbox

Access Document

Click on the Access Document to find the attached document for your expedited option.

Thank you
(Friend’s name)

What to do – just delete the email – but let your friend know that their email has been compromised and they need to change their email password immediately.  If you have accidentally clicked on the link and put in your password – ring us 01948 840102

Sign up here for Which? Scam alerts direct to your inbox:

https://campaigns.which.co.uk/scam-alert-service/

Find details of recent scams here: www.actionfraud.police.uk and on our Facebook page:
Rainford-it-stay safe online.

Rainford-IT are part of Strawberry Fields – Nominet Channel partners and Cisco network partners.  We register and renew domain names. We manage our own servers, email, IT and website hosting.  We can fix most hardware – Macs as well as Windows – desktops and laptops.    It’s a family business and we provide a personal service.

Published in the December edition of the Whitchurch Gossip

 

Stay Safe Online – Do’s and Don’ts

Stay Safe Online – Do’s and Don’ts

Don’t allow anyone remote access for any reason – it gives scammers remote control of your computer which allows them to steal personal information, including passwords and banking information.