Tag: computer

Rainford-IT Stay Safe Online Webinar – Your Questions Answered

Rainford-IT Stay Safe Online Webinar – Your Questions Answered

Rainford-IT Stay Safe Online Webinar – Your Questions Answered – Passwords, Encryption, keeping your data secure, two factor authentication and what to do if you are locked out of your computer for any reason

Rainford-IT provide tablets for Skype calls for Care Home residents

Rainford-IT provide tablets for Skype calls for Care Home residents

Rainford-IT provide tablets for Skype calls for Care Home residents

We heard that Prees Parish Council had received an impassioned plea to help residents at Elmhurst Care Home communicate with relatives during Lockdown.  The carehome has been closed to visitors since March and residents were queueing to use the laptop to talk to relatives on Skype.

The Council agreed to buy two tablets for Elmhurst but, as the decision needed to be formally approved, it would be at least a month before they received them, so we stepped in and donated two tablets for immediate use on Skype.

When the new tablets finally arrived, we delivered them to Elmhurst Care Home where they were gratefully accepted by Abbie Williams and Valerie Finch.

Abbie said:  “Our residents have been so grateful for the use of the tablets as they have really missed visits from relatives – some residents often have visitors 3 or 4 times a day so being able to see people online whilst talking to them has made a really big difference.  We are really grateful to Rainford-IT and to the Parish Council for highlighting this problem and getting the tablets to us.”

Abbie described how residents had been queueing to use the laptop – on one occasion when a lady had a Skype call from relatives in Kenya she had to wait to talk to them as the laptop was already being used by someone else.

The tablets are also useful for the doctors at Prees Medical Practice who have been able to talk to patients directly online and also see via the webcam some of the symptoms of illnesses.

Valerie Finch and Abbie Williams with Dane and Logan Rainford from Rainford-IT

The Problem with Encryption Software

The Problem with Encryption Software

If you install BitLocker, make absolutely sure that you have safely saved the random 10 digit number it creates – if you get the password wrong 3 times you need to get a recovery key. Another good reason to use password manager software. #staysafeonline