- Typical support package would include;
- An initial appraisal of IT requirements and future needs, with on site visit and analysis.
- Checking the robustness, reliability and consistent connectivity of the systems.
- Check anti-virus software and compatibility with system.
- Remote access where appropriate for trouble shooting.
- Diagnostic tools anticipate problems ahead that may occur.
- Fast response time usually straight away, but within 3 hours maximum.
- Out of office hours service.
All costs are agreed with the customer beforehand.
The above is indicative only, we are happy to quote for bespoke solutions.
Please contact us for more details